An inquiry is not an order.

Who you are dealing with

The operator is Oxburyx, trading at oxburyx.com. Oxbury X is the public brand used on this website for the small studio's consultations, one-off tasks and careful project support. In these terms, “we” and “the studio” refer to that operator. “You” means the person using the site or making an inquiry.

Our full postal address is 42 Oak Lane, Floor 2, Austin, Texas 23250, Austin, Texas, United States. You can write to office@oxburyx.com or call +1 (492) 555-5343. Use those contact details for a question about the business as well as for a question about these terms.

These terms govern use of the public website. A written agreement for a specific piece of work sets the commercial scope of that engagement. Reading a service page does not appoint the studio to act for you or give it authority over your project.

The work has an agreed boundary

This website describes a small studio service, not a shop or a software subscription. A focused consultation concerns a contained question and a written next useful step. A one-off task concerns a defined piece of work made from supplied material. Project support concerns a limited part of a live project, not responsibility for the entire programme.

A project brief review is only as useful as the material it is based on. Before accepting work, the studio and the person making the request need to identify the output and the material available to produce it. An open-ended request with no agreed output is not a working scope. We mark that gap rather than treat everything that follows as included.

The site does not provide legal, tax, medical or other regulated professional advice. It does not promise certification, regulatory acceptance or a business result. Do not use a general explanation on a service page as a substitute for advice from a suitably qualified professional where your decision requires it.

The scope instrument on the home page is a way to describe a request. Its route, material state, handoff and file-count options produce an indicative scope band, not an appointment or capacity reservation. A request involving one file can still require a fuller brief if the decision behind it is unresolved.

Submitting a request does not buy anything

Every catalogue item on this site is inquiry-only. Nothing is sold or paid for here. There is no cart, checkout or online payment, and no payment or card data is collected. The inquiry form sends a request for a reply; it does not place an order.

No price on the site is a binding quote. Any indicative figure is an estimate, not an offer you can accept by pressing a button. The scope configurator does not show a monetary price at all. Its summary helps the studio understand what you want reviewed and the handoff you have in mind.

An inquiry becomes an agreed engagement only after the studio has reviewed the request, the proposed scope and fees have been stated, and both sides have accepted the work in writing. A form receipt acknowledges that an inquiry was recorded. It is not acceptance of a deadline or agreement to perform the task.

Fees follow the material and the handoff

The pricing basis for each service is scope confirmed by inquiry. There are no public prices. Fees are discussed in USD after the studio understands the requested output and the condition of the working material. A scope review service is not priced merely by the number of documents attached to a request.

The amount of review or revision needed affects the proposed fee. So can a change to the desired output, added material, a newly requested deadline or work that was not included in the agreed boundary. A nearly ready draft and a set of unstructured notes are different starting points even when they cover the same subject.

If the request changes, the changed work needs a further written agreement before it is treated as part of the original task. Payment arrangements and any cancellation provisions belong in that engagement agreement. This website does not publish a deposit rate, an automatic renewal charge or a cancellation tariff.

Send material you are entitled to share

You may read the service descriptions, use the scope instrument and contact the studio about a genuine request. When you submit material, you are responsible for having permission to share it and for giving a reply route that belongs to you or that you are authorised to use. Remove unrelated personal information before sending a brief.

Do not impersonate someone, send unlawful or threatening content, introduce malicious files, or use the forms and chat to send unsolicited advertising. Do not try to bypass access controls, obtain another visitor's inquiry or interfere with the site's operation through automated submissions. These restrictions protect the correspondence as well as the public pages.

Do not send passwords, payment card numbers or identity documents with a general inquiry. If a request requires sensitive material to be understood, describe the issue first and ask how to proceed. The inquiry route is not an emergency service or a place to deposit a complete confidential archive without discussion.

Reading the site is not a transfer of rights

The site's original text, design and brand marks belong to Oxburyx or their respective rights holders. Photographs and other supplied assets remain the property of their owners and are used under the rights applicable to them. Viewing this site does not grant permission to republish its photographs or adopt its marks.

You may link to a public page and keep a copy of relevant terms for your own records. Do not reproduce the site as another business's offering or imply an endorsement that has not been given. Rights in third-party materials, including platform names and software used by the site, remain with their respective owners.

You retain the rights you hold in material submitted for an inquiry. Sending it permits the studio to use it to consider and answer that request; it does not transfer ownership. The rights to use a commissioned deliverable, including any limits arising from material you supply, are addressed in the written engagement rather than assumed from this website.

The warranty boundary is the agreed deliverable

The public website and scope instrument are provided as is for information and inquiry preparation. We do not warrant that access will be uninterrupted, that every page will be free of error or that a scope band will predict the work required. A general example cannot account for material that has not been read.

The studio does not promise a business result. A decision note cannot guarantee revenue, external approval or the actions of another person. A marked revision does not make the underlying facts true if the source material is inaccurate. You remain responsible for decisions made with the handoff and for any checks that sit outside the agreed scope.

Once scope is accepted, the studio can describe and stand behind the agreed deliverable. That commitment concerns the output specified in the engagement, not an unlimited promise about everything the project might need. Any express warranty, correction arrangement or acceptance procedure must be set out with that work; the site does not create an open-ended revision entitlement.

If you believe a handoff differs from what was agreed, write to the studio with the relevant part of the scope and the discrepancy. Distinguish a missing agreed element from a new request. Nothing in these terms removes a warranty or remedy that applicable law does not allow us to exclude.

Website information has a limited purpose

To the extent permitted by applicable law, Oxburyx is not liable for indirect or consequential losses arising from use of, or inability to use, this public website. This includes lost profits or opportunities resulting from treating general website information or a configurator band as a confirmed professional engagement.

We do not accept responsibility for the content, availability or conduct of third-party sites reached through a link. Following a privacy-policy link puts you on that provider's site under its own terms. This limitation does not excuse any responsibility that applicable law requires us to retain.

Liability for accepted work is addressed in its written agreement and under applicable law. These website terms do not invent a monetary cap or override rights that cannot lawfully be limited. Nothing here excludes liability for fraud or any other liability whose exclusion is prohibited by law.

Access can be restricted for misuse

We may refuse an inquiry that falls outside the studio's scope, asks for unlawful work or cannot be assessed from the material provided. We may restrict access to forms or chat where they are used for abuse, automated spam or attempts to compromise the website. No visitor account is created or required.

A decision not to accept a new task does not itself cancel an existing written engagement. Ending accepted work is governed by that agreement and applicable law. Restricting abusive website access also does not remove your ability to raise a valid data request or exercise rights that the law provides.

Correspondence has a retention clock

The inquiry form records your name and the contact information you give, together with the address, inquiry kind, message, requested specification and consent tick. It also records the IP address, browser user-agent string, referring URL and the times the form was rendered and sent. This allows the operator to handle the request and assess improper submissions.

Enquiries and their email copies are kept for 18 months. Chat transcripts are kept for 12 months. Server and access logs are kept for 90 days, and the record of a consent choice is kept for 12 months. The support chat keeps a conversation token in your browser so you can return to the conversation.

The Privacy notice explains handling in more detail. A data request is answered within 7 days; use the Data request route or email office@oxburyx.com. US state privacy law applies, including California's CCPA/CPRA and other state laws in force. The privacy notice also addresses GDPR rights for visitors reaching the site from Europe.

Permission to reply to an inquiry is separate from optional advertising storage. Read Cookies and consent for those controls, including withdrawal. You may complain to your state Attorney General or, in California, to the California Privacy Protection Agency.

Texas law governs these terms

These terms run under the law of Texas, United States, with disputes heard in the courts of Austin. This choice of law does not take away mandatory protections or rights to bring a claim elsewhere where applicable law gives you those rights.

If a concern relates to the website or an inquiry, you can first put it in writing to office@oxburyx.com, identifying the page or correspondence involved. That contact route is available to clarify the issue; using it is not a waiver of a legal remedy or a requirement to give up a right you otherwise have.

Revisions are published with their date

Changes to these website terms are announced by publishing the revised text on this page and changing the last-updated date at the top. Check that date when relying on the terms for a later visit. You may retain a copy for your own records.

A revision to this page does not silently expand the scope of a task that both sides have already accepted in writing. Changes to accepted work need their own agreement. The current website terms explain the public inquiry route, not a retrospective rewrite of a commissioned handoff.

Ask about the clause before agreeing to work

For questions about these terms, write to Oxburyx, trading at oxburyx.com, at office@oxburyx.com. The postal address is 42 Oak Lane, Floor 2, Austin, Texas 23250, Austin, Texas, United States. The phone number is +1 (492) 555-5343.

Identify the clause or part of the proposed scope you want clarified. If the question is about using the interface, the Accessibility page provides a route for reporting a barrier. If you are ready to describe the work rather than the terms, the inquiry route remains the same.